Mostafa Mahmoud Ahmed built the Al Yasmin Trading – الياسمين للتجارة application as a service for customers to browse products, place orders, manage their purchases, and access related shopping services.
This Privacy Policy explains how information is collected, used, processed, disclosed, and protected when you use the Al Yasmin Trading mobile application and related services.
By using the application, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use the application, we may collect certain information necessary to provide and improve our services.
Personal Information
When you create an account, place an order, request delivery, or use certain features, we may collect information such as:
- Name
- Mobile phone number
- Email address, if provided
- Delivery address
- Account information
- Customer identifier
- Order and purchase information
- Products added to your shopping cart
- Products added to your favorites
- Information voluntarily provided when contacting us
We collect this information only when necessary to provide application functionality and related services.
Order and Transaction Information
When you place or manage an order, we may collect and store information including:
- Products ordered
- Product quantities
- Order value
- Delivery information
- Order date and time
- Order status
- Previous orders
This information is used to process orders, manage purchases, provide delivery services, maintain transaction records, and provide customer support.
Device and Technical Information
The application and services integrated into the application may automatically collect certain technical information, including:
- Device type
- Operating system and version
- Application version
- Device or application identifiers
- Internet Protocol (IP) address
- Language and regional settings
- Application usage information
- Crash and diagnostic information
- Date and time of application usage
Technical information may be used for security, analytics, diagnostics, troubleshooting, and improving application performance.
2. How We Use Your Information
We may use collected information to:
- Create and manage user accounts
- Process and manage orders
- Provide delivery services
- Display current and previous orders
- Provide customer support
- Save shopping cart information
- Save favorite products
- Send important service notifications
- Send order status notifications
- Provide information about products and offers
- Improve application functionality and performance
- Diagnose technical problems and application crashes
- Prevent fraud, misuse, and unauthorized activity
- Analyze general application usage
- Comply with applicable legal and regulatory requirements
3. Push Notifications
The application may send push notifications relating to:
- Order confirmations
- Order status updates
- Delivery information
- Important service announcements
- Products, discounts, and promotional offers
You can control or disable push notifications at any time through the notification settings available on your device.
4. Third-Party Services
The application may use trusted third-party services to provide functionality, analytics, notifications, crash reporting, hosting, security, or infrastructure services.
Google Firebase
We may use Google Firebase services, including:
- Firebase Cloud Messaging
- Firebase Analytics
- Firebase Crashlytics
Depending on the Firebase services enabled in the application, Firebase may process certain device information, application identifiers, usage information, crash information, diagnostic data, and other technical information.
Google processes information according to its own privacy policies and applicable data protection practices.
You can review Google's Privacy Policy at: Google Privacy Policy
More information about Firebase privacy and data processing is available at: Firebase Privacy and Security
5. Advertising and Promotional Content
The application may display promotions, discounts, featured products, and commercial offers relating to products or services available through Al Yasmin Trading.
These promotions are part of the application's shopping functionality and are not considered third-party advertising unless explicitly stated.
6. Cookies and Similar Technologies
The mobile application itself does not normally use traditional browser cookies.
However, certain integrated web content, analytics technologies, or third-party services may use cookies or similar technologies where applicable.
These technologies may be used for functionality, security, analytics, and improving the overall user experience.
7. Sharing of Information
We do not sell or rent users' personal information.
We may share limited information when reasonably necessary with:
- Service providers that help operate the application
- Hosting and infrastructure providers
- Analytics and crash-reporting providers
- Push notification service providers
- Delivery or fulfillment providers when necessary to complete an order
- Government authorities when required by applicable law or a valid legal request
Service providers are expected to process information only as necessary to perform services on our behalf and in accordance with applicable privacy requirements.
8. Data Storage and Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
- Provide the application and its services
- Maintain order and transaction records
- Provide customer support
- Fulfill legal, tax, or accounting requirements
- Prevent fraud and abuse
- Resolve disputes
- Protect the security of our services
Retention periods may vary depending on the type of information, business requirements, and applicable legal obligations.
When information is no longer required, we may delete, anonymize, or securely dispose of it.
9. Account and Data Deletion
Users may request deletion of their account and associated personal information.
Where account creation is available within the application, an option to initiate account deletion may also be provided within the application in accordance with applicable platform requirements.
You may also submit a privacy or data deletion request by contacting:
We may need to verify your identity before processing an account or personal information deletion request.
Certain transaction, accounting, fraud-prevention, security, or legal records may be retained where required or permitted by applicable law, even after an account deletion request.
10. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Unauthorized disclosure
- Alteration
- Destruction
However, no method of transmission over the Internet or method of electronic storage is completely secure, and therefore absolute security cannot be guaranteed.
11. Children's Privacy
The application is not specifically designed or directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 in a manner inconsistent with applicable legal requirements.
If we become aware that personal information has been collected from a child under 13 inappropriately, we will take reasonable steps to delete that information.
A parent or guardian who believes that a child has provided personal information may contact us at:
12. External Links
The application may contain links to external websites or services.
We are not responsible for the privacy practices, security, availability, or content of third-party websites or services.
We encourage users to review the privacy policies of any external websites or services they visit.
13. International Data Processing
Depending on the technology and service providers used by the application, information may be processed or stored on servers located outside the user's country or region.
Where applicable, we rely on appropriate safeguards and the security and privacy measures implemented by our service providers.
14. Your Privacy Rights
Depending on your country, region, and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Request information about how your information is used
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing where applicable
To exercise any applicable privacy rights, please contact us at:
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our application, services, technologies, or applicable legal requirements.
Any changes will be published on this page with an updated effective date.
Users are encouraged to review this Privacy Policy periodically.
16. Contact Us
If you have any questions, requests, complaints, or concerns regarding this Privacy Policy or your personal information, please contact us:
Application: Al Yasmin Trading – الياسمين للتجارة
Developer: Mostafa Mahmoud Ahmed
Email: mostafa.salama.989@gmail.com